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Draft — under legal review. Dated 16 August 2026. These are the terms we intend to operate under; the wording will be settled with counsel before it is final, and the limitation of liability below is a marked placeholder.

Terms of service

Written to be read once and understood. If a sentence here needs a lawyer to decode it, that is a bug — tell us.

The service

Fleet Alchemist is rental operations software for equipment yards: a booking storefront on the yard’s own domain, rental orders and approvals, a fleet calendar, contracts and check-out / check-in, included-hour caps and overage billing. Where a machine carries one of our trackers, the service also shows the yard where it is, meters engine hours off the machine, fences jobsites and raises alerts for theft, tamper and after-hours movement. “The yard” is the business that subscribes. “You” is the yard.

Your account

The yard names an administrator who controls who else on staff can sign in and what they can see. You are responsible for what happens under your accounts, for keeping sign-in details private, and for telling us promptly if you think an account has been compromised.

Subscription and fees

  • The service is priced as a flat monthly fee per location, on the tier that matches the number of machines the yard rents out. Current prices are on the pricing page. Prices are in Canadian dollars and billed monthly.
  • We take no commission on the yard’s bookings and no share of its rental revenue. Card and payment processing fees are charged by the yard’s own processor, not by us.
  • A machine is one item of equipment the yard rents out and manages in the service. Trackers are optional per machine and are not billed as a subscription line.
  • Subscriptions are month to month. Cancel at any time; the subscription runs to the end of the month already billed and does not renew.
  • Founder pricing for the first three Alberta yards.
  • We will give at least thirty days’ notice by email before any price change takes effect.

Hardware

The tracker kit — a pre-configured tracker, fused harness and install guide — is quoted and sold separately from the subscription, once per machine, and is yours when paid for. It is sold as-is; the manufacturer’s warranty on the tracker passes to you and we will help you make a warranty claim. Installation is done by your technician or a technician you arrange, following the guide. We are not responsible for damage caused by an installation we did not perform.

Acceptable use

  • Use the service only to track machines you own or manage, for lawful purposes.
  • Give renters and operators notice that machines are tracked and get their agreement before a tracked machine goes out. We supply a consent clause for rental agreements; using it, or equivalent notice, is a condition of the service. See the privacy policy.
  • Do not use the service to track a person outside the rental relationship.
  • Do not probe, overload, reverse-engineer or resell the service, or share sign-in details outside your staff.

Your data

The yard’s data is the yard’s: fleet records, contracts, customers, and the telemetry and event history from its machines. We use it only to provide and secure the service and to support you. You can export it. If you close the account, ask before you go and we will export your event history so you keep your evidence; after that we delete or de-identify what we hold, except records we must keep for tax and billing.

What the service depends on

Trackers need cellular coverage and power. A machine parked in a dead zone, with its battery disconnected, or with the tracker cut off will stop reporting until it comes back. The service is a tool for finding machines and building evidence; it is not a substitute for insurance, physical security or a police report, and it does not guarantee that a theft will be prevented or a machine recovered.

Limitation of liability

Placeholder — to be settled with counsel

Intended position: our total liability to the yard for anything arising from the service or the hardware is limited to the subscription fees the yard paid us in the twelve months before the claim. We are not liable for indirect or consequential loss — including lost rentals, a stolen machine, or a dispute with a renter — however it arises. Nothing here limits liability that cannot be limited under Alberta law.

Ending the agreement

You can cancel any time by email. We can suspend or end an account that breaks these terms, does not pay, or puts the service or other yards at risk; where we can, we will warn you first. Either way, the data section above still applies.

Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Disputes go to the courts of Alberta.

Changes

When these terms change we will post the new version here with a new date and, for material changes, tell yards by email at least thirty days before they take effect.

Contact

Italo San Martin, Fleet Alchemist — hello@fleetalchemist.com.